Which feature is responsible for the routing of Public Calls in Communication Manager?

The feature that is responsible for the routing of public calls in Avaya Communication Manager is Automatic Route Selection (ARS). ARS plays a crucial role in determining the most efficient route for outgoing calls based on various factors such as destination number, time of day, and defined routing patterns. When a call needs to be made to an external network, ARS evaluates the available routes and selects the one that best meets the predefined criteria, ensuring that calls are efficiently managed and that costs can be minimized.

This routing mechanism is essential for optimizing call handling and ensuring that public calls are directed through the most appropriate and cost-effective channels. By analyzing the dialing patterns and available resources, ARS facilitates smooth communication with external parties while maintaining service quality and operational efficiency within the network.