Which Avaya tool allows for troubleshooting in real-time communication issues?

The appropriate tool for troubleshooting real-time communication issues within the Avaya framework is Avaya Troubleshooting Manager. This tool is specifically designed to assist administrators and technicians in identifying, diagnosing, and resolving problems that may arise during voice and video communications.

Avaya Troubleshooting Manager provides comprehensive monitoring capabilities, which include real-time analysis of communication streams, alerting for potential issues, and detailed diagnostics that help isolate factors causing disruptions. Its functionality is tailored to address the unique challenges posed by real-time communications, such as latency, jitter, and packet loss, making it an invaluable resource for ensuring high-quality service delivery.

While other tools might offer useful functionalities related to call management or monitoring, none are as focused on troubleshooting issues specific to real-time communications as the Troubleshooting Manager. By leveraging this tool, users can efficiently maintain service quality and minimize downtime, which is critical in environments relying heavily on voice and video communications.