What is the role of the Avaya Aura Session Manager?

The Avaya Aura Session Manager serves a critical function within the Avaya Aura architecture by routing voice and video calls. Its primary role is to manage the signaling and media streams between various endpoints in a communications network. By intelligently directing calls based on defined routing policies, it enables seamless communication across different mediums, including voice and video.

The Session Manager also supports interoperability between different systems and protocols, allowing for a unified communications experience. This capability ensures that calls can traverse diverse network environments and connect various types of endpoints without compromising quality or efficiency. Because of its routing capabilities, it plays a pivotal role in optimizing call management and ensuring that resource allocation is efficient, which is essential for any organization's communication infrastructure.