What is the primary function of Avaya Aura Communication Manager (CM)?

The primary function of Avaya Aura Communication Manager (CM) is to facilitate the routing of multimedia calls. This encompasses not only voice calls but also video and other forms of communication across different networks and endpoints. Communication Manager serves as the central control point for call processing, ensuring that calls are efficiently connected, properly managed, and that multimedia capabilities are utilized effectively.

By focusing on multimedia call routing, Communication Manager can optimize network resources, manage call quality, and provide features such as call holding, forwarding, and conferencing. This functionality is crucial in modern communication environments where integrated solutions are essential for seamless user interaction and productivity.

The other options relate more to auxiliary functions or specific features that are part of a broader communication system. While managing user profiles and providing a web interface for monitoring are important aspects of the overall system, they do not encompass the core functionality of call routing, which is the crucial task that Communication Manager performs. Similarly, while handling SIP traffic is a part of the work done, it is not exclusive nor does it cover the full capabilities of multimedia routing, which includes a variety of protocols and data types beyond SIP alone.