What is the main benefit of performance monitoring in Avaya Aura?

The main benefit of performance monitoring in Avaya Aura is that it helps optimize the functionality of communication systems. This process involves continuously tracking and analyzing the performance of various components within the communication environment to ensure they are operating efficiently and effectively. By identifying bottlenecks, tracking key performance indicators (KPIs), and analyzing trends over time, organizations can make informed decisions about necessary adjustments or upgrades. This proactive approach allows for improved call quality, reduced downtime, and enhanced user experience, ultimately leading to more reliable and effective communication solutions.

While other aspects, such as security and user interface design, are important in communications systems, performance monitoring specifically targets the optimization and enhancement of functionality within those systems, allowing businesses to maintain a high level of operational efficiency.