What component manages the routing of calls based on business policies in Avaya Aura?

The Avaya Aura Session Manager is the component responsible for managing the routing of calls based on business policies within the Avaya Aura framework. This component plays a critical role in integrating different communication methods and supports flexible calling between various endpoints. It utilizes defined policies to determine how calls should be routed, ensuring alignment with organizational rules and user permissions.

By managing sessions in real-time, the Session Manager can apply these policies dynamically as network conditions and user needs change. This capability allows for efficient call handling, redundancy, and optimization of resources, which are essential for maintaining effective communication within businesses. The other components, while integral to the Avaya Aura ecosystem, serve different functions. For example, the Communication Manager is responsible for call control features and telephony functions, the Media Server handles media processing, and the System Manager provides administration and management of the entire Avaya environment.