In Avaya systems, what purpose do 'Service Packs' serve?

'Service Packs' in Avaya systems primarily serve to fix bugs and enhance system stability. They are essential maintenance releases that address known issues within the software, improving overall performance and reliability. By applying these service packs, organizations can ensure that their systems run more efficiently and with fewer disruptions, as they typically contain critical updates that resolve vulnerabilities and enhance the existing features of the software.

While new functionalities may be introduced through major updates or new releases, service packs focus mostly on corrections and optimizations rather than adding new features. This distinction plays a vital role in ensuring that users have a solid foundation upon which they can build and use additional capabilities without experiencing significant faults in the core system. This approach ultimately leads to a more stable environment for end-users and contributes to smoother operations within the organization's communication infrastructure.