How does Avaya Aura integrate with third-party applications?

Avaya Aura integrates with third-party applications primarily through APIs and standard protocols. This approach allows for flexible communication and interaction between Avaya Aura and various external applications. The use of APIs facilitates a programmatic way to access the functionalities of Avaya systems, enabling developers to create applications that can interact seamlessly with Avaya's suite of services.

Standard protocols, such as SIP (Session Initiation Protocol) and H.323, are commonly used in telecommunications for establishing sessions in an IP network. These protocols ensure that different systems can communicate effectively, share data, and perform integrations without being limited to specific, proprietary technologies.

This method of integration supports a diverse range of applications, enhancing the overall functionality and interoperability in enterprise environments. By relying on widely accepted standards and interfaces, organizations can easily expand their communication capabilities, integrate new solutions, and ensure that their systems can evolve alongside technological advancements.