How are users provisioned in Avaya Aura?

Users in Avaya Aura are provisioned primarily through either System Manager or directly within Communication Manager, which provides a flexible and centralized way to manage user accounts and settings. System Manager serves as an administrative interface that streamlines the management of users and their profiles across various components of the Avaya Aura architecture. It allows for bulk provisioning, policy management, and facilitates integration with other systems, such as LDAP for directory services.

Direct provisioning in Communication Manager is also possible for environments that prefer to manage user accounts locally. This allows system administrators to maintain control over user settings and configurations without relying on external systems.

The other options do not encompass the full scope of user provisioning in Avaya Aura. While Microsoft Teams may be integrated with Avaya systems in certain scenarios, it does not solely manage user provisioning. Automatic provisioning without any manual setup does not reflect the requirement for initial configuration and administration. Similarly, relying only on third-party software does not capture the primary tools—System Manager and Communication Manager—used for user management in Avaya Aura.